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The Best Run Hotels Run on ALICE

A platform connecting every department and your guests

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at booth #1245.
Interstate Hotels Resorts
Triumph Hotels
Viceroy Hotel Group
Amsterdam Hospitality
Sixty Hotels
Two Roads
Leading Hotels of the World
One & Only Ocean Club
“ALICE is enabling hotels by providing a single platform to connect concierge, front desk, housekeeping and maintenance, while also giving the end consumer an entirely new way to engage with their hotel through a mobile application.” Gordon Ritter
Your Hotel Operations On a Single Platform
All of your departments communicating together to serve your guests' needs
A complete request management solution for communicating requests and resolving incidents quickly across all of your departments
ALICE Concierge
An easy-to-use task tracking tool to keep you and your concierge team organized so you can focus on exceeding your guests' expectations
Increase engagement with your guests by enabling them to message you by app or text, whenever, wherever
ALICE Suite is ALICE Staff + ALICE Concierge + ALICE Guest, connecting all of your departments and your guests on one platform

Hotel Zephyr, San Francisco

Albert Smith


  We chose ALICE because of their best in class operational platform. We have been amazed by the transformative power of sharing one solution across the entire property. The increased level of service offered to our guests is evident."


Brooklands Hotel, Surrey

Marco Gervasoni

General Manager

  We have been consistently impressed by ALICE and their solutions. We started with the Guest App, then we added our Front Office and now we are even using their Conferencing solution. We will do as much as possible with them."


The Setai, Miami Beach

Alex Furrer

General Manager

  Our guests use their mobile phones for everything these days, so providing this option to engage with us is the ultimate luxury experience. With ALICE, we have given our guests the choice to communicate with us on their terms."