Mobile messaging is experiencing a renaissance, but how and with whom we text is changing.
No longer for just between friends, text messaging is increasingly becoming how we communicate and interact with businesses.
With 90% of texts opened within 3 minutes, it makes perfect business sense for hoteliers to engage with their guests in a way that provides guests with convenience and expedience, wherever they may be, before, during or after their stay.
But adding text messaging to your hotel’s communication stack shouldn’t increase operational complexity for your staff. With ALICE, texting is treated like any other communications channel (like phone calls, emails, in-person or in-app requests), and funnels to the same integrated back-end.
(click to enlarge)
Have more ideas how hotels can use text messaging to elevate the guest experience and streamline staff communications? We'd love to hear them! Write to us at firstname.lastname@example.org.
<p><strong>Please include attribution to https://www.aliceapp.com with this graphic.</strong><br /><br /><a href='http://blog.aliceapp.com/infographic-text-messaging-with-your-hotel-guests-ways-to-use/'><img src='http://blog.aliceapp.com/wp-content/uploads/sites/3/2015/11/ALICE-hotel-text-messaging-infographic.png' alt='5 Ways To Use Text Messaging With Your Hotel Guests' width='540px' border='0' /></a></p>