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ALICE SUITE IS
Your Hotel Operations on a Single Platform
Easy communication between your staff departments improves your guest experience
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ALICE Staff
A complete request management solution to communicate requests and resolve incidents quickly across all of your departments
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ALICE Concierge
An easy to use task tracking tool to keep you and your concierge team organized so you can focus on exceeding your guests' expectations
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ALICE Guest
Increase engagement with your guests by enabling them to message you by app or text, whenever, wherever
Learn about ALICE Suite
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Technology Enabling Staff to be Their Best 
Bring all department communication onto a single platform to better serve your guests' needs
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Data Drives Business Forward

Draw insights to improve efficiency and guest satisfaction

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Exceed Expectations
Improving your service starts with improving your hotel operations
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Reduce Operating Costs
Spend less on technology that does more
ALICE Products Include
Your team is working together. Your systems should too.
Reports, dashboards, and tracking for every department
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Send food orders straight to your POS
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Show critical information with requests
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Save guest activity to profiles for future service and marketing
“I can’t begin to tell you how amazing it is to not hear the radio anymore. Thank you!"
Michelle Santos
Front Office Manager
Skyline Hotel, New York
Understanding is the first step to improving
Reports, dashboards, and tracking for every department
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Generate custom reports for revenue, productivity, and usage
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Use data to assess peformance across multiple departments and properties
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Fully log & audit every action by staff and guests
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Connect your systems to our systems
Integrate ALICE with your app, your website, your PMS, and more.
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Stay ahead of the technology curve and focus on providing exceptional service.
ALICE is constantly innovating.
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Real-time language translation for guests and staff
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White label guest application
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Booking engine integrations
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24/7 service response monitoring
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Guest app website embedding
Our Customers Include
Work With Us
Work With Us
“We chose ALICE because of their best in class operational platform. We have been amazed by the transformative power of sharing one solution across the entire property. The increased level of service offered to our guests is evident.”
Albert Smith
SVP
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