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The Best Run Hotels Run on ALICE

An operations platform connecting every department and your guests

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Interstate Hotels & Resorts
Triumph Hotels
Viceroy Hotel Group
Amsterdam Hospitality
Sixty Hotels
Two Roads
Leading Hotels of the World
One & Only Ocean Club

By joining the departments of your hotel with a single operations system, ALICE helps your staff act as a team to improve guest satisfaction.

Never Miss a Request

ALICE tracks every guest request, whether through our mobile app or website, in person, or over the phone or SMS. 

Streamline Your Operation

ALICE connects every department so your teams can work together to service your guests' needs.

Improve Your Service

By knowing every request and how long each took to complete, your managers can work to improve your service delivery and delight your guests.


Hotel Zephyr, San Francisco

Albert Smith


"We chose ALICE because of their best in class operational platform. We have been amazed by the transformative power of sharing one solution across the entire property. The increased level of service offered to our guests is evident."


Brooklands Hotel, Surrey

Marco Gervasoni

General Manager

"We have been consistently impressed by ALICE and their solutions. We started with the Guest App, then we added our Front Office and now we are even using their Conferencing solution. We will do as much as possible with them."


The Setai, Miami Beach

Alex Furrer

General Manager

"Our guests use their mobile phones for everything these days, so providing this option to engage with us is the ultimate luxury experience. With ALICE, we have given our guests the choice to communicate with us on their terms."

“ALICE is enabling hotels by providing a single platform to connect concierge, front desk, housekeeping and maintenance, while also giving the end consumer an entirely new way to engage with their hotel through a mobile application.”- Gordon Ritter, TechCrunch