GoConcierge Customers Are Upgrading to ALICE
Welcome to the next generation of superior concierge software. Learn more about the upgrade.
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GoConcierge Customers Are Upgrading to ALICE
Welcome to the next generation of superior concierge software. Learn more about the upgrade.
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Interstate Hotels Resorts
Triumph Hotels
Viceroy Hotel Group
Amsterdam Hospitality
Sixty Hotels
Leading Hotels of the World
NYLO
One & Only Ocean Club
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We are extremely pleased to select ALICE as the Official Staff Operations Technology of Forbes Travel Guide. It is essential that staff members at a hotel communicate with each other to satisfy many of the 900 standards by which we evaluate a property. ALICE personalizes its product to meet the needs of each property with whom it partners. - Gerard J. Inzerillo, CEO of Forbes Travel Guide
ALICE IS

Your Hotel Operations On a Single Platform

All departments communicate together to serve your guests' needs
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ALICE Suite
The complete platform of ALICE products connects all of your departments and your guests on one platform.
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ALICE Staff
A complete request management solution for communicating requests and resolving incidents quickly across all of your departments
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ALICE Concierge
An easy-to-use task tracking tool to keep you and your concierge team organized, so you can focus on exceeding your 
guests' expectations
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ALICE Guest
Increase engagement with your guests by enabling them to message you by app or text, whenever, wherever
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ALICE is enabling hotels by providing a single platform to connect concierge, front desk, housekeeping and maintenance, while also giving the end consumer an entirely new way to engage with their hotel through a mobile application. - Gordon Ritter
"We chose ALICE because of their best in class operational platform. We have been amazed by the transformative power of sharing one solution across the entire property. The increased level of service offered to our guests is evident."
"We have been consistently impressed by ALICE and their solutions. We started with the Guest App, then we added our Front Office and now we are even using their Conferencing solution. We will do as much as possible with them."
"Our guests use their mobile phones for everything these days, so providing this option to engage with us is the ultimate luxury experience. With ALICE, we have given our guests the choice to communicate with us on their terms."