GoConcierge Customers are Upgrading to ALICE Concierge

Learn what upgrading means for you and what new features you can expect.


ALICE concierge has been really unique and helpful to us for two reasons. One, a lot of the other solutions out there felt dated, but the ALICE solution keeps up to speed with you throughout your day. You're able to log things a whole lot quicker, you're able to find information about vendors a whole lot quicker, and having an updated design has just made it a whole lot easier to use. The fact that concierges can work on the web with ALICE feels similar to a lot of the other websites that we're used to using, instead of being on an antiquated version of the Internet."

Noah Lemaich, Director of Brand Standards, SIXTY Hotels

Learn about ALICE Concierge

Your job can be tough. We can help.

Log all requests with one system
Quickly log reservations, transportation, packages, wake up calls, lost & found, and everything else, all in one place.
Smart Vendor Database

Automatically import vendor details with our Google-powered database. Everything you need to focus on curating vendor relationships and insider information.

Package Management
Record, maintain, and easily access a log of all incoming and outgoing packages, shared across your entire hotel. 
Hotel-Branded Confirmations & Recommendations
Create confirmation letters, itineraries, and vendor suggestions personalized to every guest, which you can easily email, print, or save.

Our Clients Include

“With ALICE, we finally have a tool to both support our growing team, as well as help us in our mission to provide the most personalized, high touch concierge services for our clients as possible.”
Silke van Mourik
Concierge & Lifestyle Manager